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Section:  Engineers, technologists   Vacancy 547

Post:1st Line Helpdesk - MS Office - SQL - HTML - Web Products Salary contractual
Requirements and conditions
Age: Has no value
Gender Has no value
Education: no
Work schedule: Has no value
Work place: London
The announcement text: ARCHITECTURE PARTNERS - DESIGN / BUILD firm looking for architects who currently have ongoing clients and ongoing client relationships to join our team in return for salary and profit sharing by sharing profits through incorporating the construction into their services. If you are interested in eliminating your overhead, accounting, administrative and office expenses while controlling the quality of your project and offering savings to your clients please contact us to set up an interview.Principals only. Recruiters, please don`t contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
1st Line Helpdesk Support - MS Office - SQL - HTML



My client are a small friendly support company based in North London who are seeking a customer service driven 1st Line Support Analyst with strong MS Office application support experience and possibly some HTML, SQL and Web experience possibly gained from university or college courses to join their company.



Main skills will include MS Office, HTML, SQL, Web Products.



As the 1st Line Helpdesk Analyst you will be dealing with client calls on the support desk which will include supporting existing and new databases systems, supporting documentation and training of client groups when required. Although a small firm, they offer an excellent environment to learn, develop and grow your technical ability.



You will providing excellent customer service via



- Telephone, Email, Website, and On site support

- Testing of new products

- Administration of existing Database Systems

- Development and updating User Manuals, Supporting literature and database systems



The ideal candidate will have between 6 and 18 months (maximum) commercial IT experience within a Support Helpdesk environment. As you will be working part of a small team environment you maybe required to take up other duties, so a key experience will be flexibility. You will need to have an excellent technical knowledge of Microsoft Office, HTML, SQL, and Web Products.



The ideal candidate will have proven experience of customer service gained in a commercial capacity.
Contact information
Employer: Zarak Group Limited
Email: hr@ardorny.com
Phone: 020 7539 0111
Publication date: 2009-04-09 23:23:49

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