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Section:  Office personnel   Vacancy 95

Post:Head of Corporate & Trusts Team Leader Wanted!! Salary contractual
Requirements and conditions
Age: Has no value
Gender Has no value
Education: no
Work schedule: Has no value
Work place: London
The announcement text: Call Services Administrator - Must have Concept and Crystal Reporting knowledge - £25k - Temp to perm - Investment Bank, City. Please do not apply if you do not have advance knowledge of Concept.

Duties include:

- To handle all incoming enquiries for any of the Call Services desks.
- Excellent time management qualities with an ability to work to demanding timescales
- Maintain the operational KPI reports for Call Services
- Manage and deliver projects through a clearly defined scope of requirements, establishing reporting methodology.
- Project Management - some involvement in cross-departmental/business projects and managing/co-ordination of smaller projects within department.
- Demonstrate initiative to improve processes and implement change within systems and across teams.
- Responsible for delivering quality output in a timely fashion consistent with time scales agreed.
- Preparation of monthly Call Services Reporting
- Trend analysis and recommendations to improve Call Services operation
- Pro-active monitoring of vendor activity
- Support and maintenance of the Helpdesk call logging, Central Reservations room booking system, Video Conference and Telephony systems.
- Additions, deletions and modifications to above systems. Foundation Concept course and Crystal Connect certificates are a definite asset.
- Manage the reporting for the above software packages
- Troubleshoot and act as 1st line support for the above software packages.
- Maintenance and updating of databases
- Knowledge of system testing procedures.
- Knowledge of software installation procedures.
- Tracking actions, chasing service delivery, ensuring resolution of problems.
- Development of tools to improve call services efficiency e.g. Staff Scheduling, Adherence to shift patterns, call forecasting

You must have:

- Advanced knowledge of Excel and Power Point.
- To check, read and action e-mails regularly and on a timely basis
- Effective organisation and administrative skills with the ability to manage multiple priorities at any one time, procedural manuals and weekly ad hoc tasks.
- Ensure all Health and Safety procedures are adhered to and that all legislative training is completed within timescale.
- Knowledge of Concept call logging software and ESQL (web based Concept system)
- Crystal Reporting.


IMPORTANT NOTICE

It is Career Legal`s policy, as a matter of courtesy to respond to all applications within three working days. However because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.

Career Legal is a Recruitment Agency and is advertising this vacancy on behalf of one of its Clients. Our client based in Waltham Abbey, Essex are looking to recruit an Administrator/Bookkeeper on a temp to perm basis to join their busy team.

Duties will include:

Looking after and keeping the ledgers up to date
Calculating the costing for jobs
Answering incoming calls and dealing with enquires
Typing of general letters and quotations
Producing invoices
General administration for the office.

The ideal candidate will have advanced knowledge of Excel, previous experience within a similar role with the ability to multi task. You will be organised and able to work on your own initiative.

This role will initially be on a temporary basis prior to becoming permanent. Business Support Officer

My client, a local government organisation based in fantastic offices very near to Victoria, are currently recruiting a Business Support Officer.

As the Business Support Officer your duties will include:
- Providing administrative and secretarial support to Assessment Managers and Assessors
- Booking travel
- Dealing with enquiries
- Dealing with visitors and callers
- Helping ensure all complaints are referred to the Review team within 3 working days
- Updating files
- Producing accurate performance management information

The ideal candidate for the Business Support Office role will be able to work to deadlines, be organised, have excellent IT skills and have excellent communication skills.

The Zarak Group is an equal opportunities employer. To assist us in maintaining this, please ensure you omit your date of birth information from any details you submit.
Charities Legal Secretary / Personal Assistant
Our client currently has a vacancy in their nationally recognised Charities Law department for a Legal Secretary or a PA. This role will provide direct support to the Head of Department and a Barrister.

Main Duties and Responsibilities:
The principal duties of this role will include making appointments and arranging meetings; dealing with client queries; undertaking administrative tasks; audio typing; managing diaries and assisting other Legal Secretaries and Personal Assistants in the department.



Skills / Knowledge Requirements:
The successful candidate must have good experience in a similar role within the charities law practice area. You will need to be highly motivated, have excellent communication, organisation and administrative skills, a flexible and professional attitude, an ability to work on confidential matters and under pressure together with a keen eye for detail.

Full service European Law Firm have an excellent opportunity for you to lead their employment team into the 21st century. An outstanding opportunity for an outstanding individual to join this award winning firm and support senior individuals and mould and manage a team of experienced legal secretaries
Keys areas of experiences
?Involvement in formal performance and absence discussions?
?Previous supervisory experience essential
?Competency and familiar with dealing with first stage HR issues
?Ability to discuss performance management issues previously carried carried out alongside HR
?Proven track record in managing a varied work load and supporting fee earners alongside team leader duties
Skills
?65wpm +
?Excellent MS office skills
?Strong communicator both verbal and written
?Five years plus senior experience within a law firm
?Be an excellent role model



Please contact Alice.wildgust@prolaw.co.uk or 0207 421 7671

We appreciate your interest in this role . Due to the high volume of applications being received we can only respond to individual with the above experience.
Working for this charming firm based minutes from Chancery Lane station, this role will see you joining their dynamic employment department. Supporting a team of 3 this is a true PA role, where your strong organisational and prioritising skills will come into play. They`ve been described as a fun and easy going team to work for who are really keen for their PA to get heavily involved with client work. Marketing is a large part of their role so you`ll also be able to get involved in all aspects of that too - from arranging and coordinating seminars, preparing PowerPoint presentations for new business pitches and managing numerous client events. A fun and down to earth group who are looking for someone who really thrives in a busy and involved role. A strong legal PA background, gained within a City law firm is a must for this role. If this sounds like the role you`re looking for then please apply Online or contact Claudine Williams on 020 7550 7000 to find out more.





Crone Corkill is a leading secretarial and administrative recruitment consultancy.An experienced legal secretary is required for this busy role providing support to a Partner and 2 Associates. Previous legal secretarial experience in shipping litigation is desired although applicants with a strong commercial litigation background may be considered. The role comprises a considerable amount of document production from dictation, as well as billing and time recording and general organisation in terms of meetings and diaries. The secretary will be happy to work in a fast paced and demanding environment and will have a friendly, yet easy going approach and be happy to work in line with the partners requirements and method of working.Call Services Administrator - Must have Concept and Crystal Reporting knowledge - £25k - Temp to perm - Investment Bank, City. Please do not apply if you do not have advance knowledge of Concept.

Duties include:

- To handle all incoming enquiries for any of the Call Services desks.
- Excellent time management qualities with an ability to work to demanding timescales
- Maintain the operational KPI reports for Call Services
- Manage and deliver projects through a clearly defined scope of requirements, establishing reporting methodology.
- Project Management - some involvement in cross-departmental/business projects and managing/co-ordination of smaller projects within department.
- Demonstrate initiative to improve processes and implement change within systems and across teams.
- Responsible for delivering quality output in a timely fashion consistent with time scales agreed.
- Preparation of monthly Call Services Reporting
- Trend analysis and recommendations to improve Call Services operation
- Pro-active monitoring of vendor activity
- Support and maintenance of the Helpdesk call logging, Central Reservations room booking system, Video Conference and Telephony systems.
- Additions, deletions and modifications to above systems. Foundation Concept course and Crystal Connect certificates are a definite asset.
- Manage the reporting for the above software packages
- Troubleshoot and act as 1st line support for the above software packages.
- Maintenance and updating of databases
- Knowledge of system testing procedures.
- Knowledge of software installation procedures.
- Tracking actions, chasing service delivery, ensuring resolution of problems.
- Development of tools to improve call services efficiency e.g. Staff Scheduling, Adherence to shift patterns, call forecasting

You must have:

- Advanced knowledge of Excel and Power Point.
- To check, read and action e-mails regularly and on a timely basis
- Effective organisation and administrative skills with the ability to manage multiple priorities at any one time, procedural manuals and weekly ad hoc tasks.
- Ensure all Health and Safety procedures are adhered to and that all legislative training is completed within timescale.
- Knowledge of Concept call logging software and ESQL (web based Concept system)
- Crystal Reporting.


IMPORTANT NOTICE

It is Career Legal`s policy, as a matter of courtesy to respond to all applications within three working days. However because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.

Career Legal is a Recruitment Agency and is advertising this vacancy on behalf of one of its Clients.
!!! Our client is now actively looking to recruit an experienced Head of Corporate and Trusts team leader!!!



Working for the Director of Fundraising you will be responsible for developing the future of corporate fundraising, manage and shape the strategy to boost income and profile from corporate and trust supporters.



Your main duties will consist of:



? To develop your team, working closely with Director of Fundraising to identify training opportunities for you and your team.

? Manage your colleagues in researching and adopting new fundraising methods such as text, newspaper, web, video etc and other media and foster warm and lasting relations.

? Lead the preparation of the annual operational plan and budget for corporate and trusts.

? Work closely with other departments such Head of Sports, Fundraising, Corporate Relations manager.

? Monitor trends in corporate fundraising.

? Identify training opportunities for you and your team.

? Development of an effective marketing and communications strategy for activities within your control



This is an interesting and varied role for the right candidate. You should have considerable not for profit/ charitable experience playing a central role in the development of the Fundraising department, if you do not have not for profit experience you will not be considered for this role.



It is essential that the right person for this role has a clean driver`s licence, as well as being Computer literate



For the opportunity to work in a position where your views and skills will be valued please contact: Hannah Bernard-Edwards of Pavillion Law on:



Telephone: 020 7153 1324

Out of hours: 07876 794 563

Email: hannah@pavillionlaw.com.
Contact information
Employer: Pavillion Law
Email:
Phone: 0207 153 1324
Publication date: 2009-02-26 14:03:49

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